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Counseling Services

Counseling provides support and intervention services to assist the personal growth and development of Khalifa University students. Counseling services are available through a dedicated team of professional counselors to contribute to students’ university experience at a personal and academic level and empower students to make better choices, leading to a happier and more dynamic campus life.

These services are rendered through a trustworthy, confidential and private atmosphere, where students can talk about any academic issues, personal difficulties, and social problems, such as:

• Difficulty balancing all the demands of university life.
• Difficulty coping with emotions (e.g. depression, anxiety, anger and stress).
• Interpersonal difficulties (e.g. family conflicts, friendship and parent problems).
• Concerns about academic issues (e.g. poor motivation, lack of concentration, test anxiety, poor time management, bad study skills).
• Health-related concerns (e.g. eating disorders, sleep problems, physical disability or chronic illness). Some of those students are supported further, as Special Needs students.
• Difficulty adjusting to campus life.

• Learning disabilities.
• Issues with self-esteem and assertiveness skills.
• Help with strengthening communication skills.
• Help with developing conflict management skills.
• Any other concern, problem, difficulty or enquiry.

The Community Service Unit endeavors to create an environment of social responsibility and student development by providing volunteer training and opportunities for KU students to service the community, as well as national and international initiatives. Community Service is volunteer work the students do without pay to benefit others or a community. As such, Community Service is a highly valued component of the KU educational experience. It offers the students many opportunities to engage with the community in meaningful ways and directly impact the lives of others. The aim of the program is to help students develop their civic responsibility and life-long learning skills, and to become leaders who are committed to the improvement of society. In the process of engaging in community service, students will also strengthen their resume, broaden their network, and feel great knowing they helped others!

All matriculated Khalifa University undergraduate students are required to participate in the program. Students cannot graduate without completing the hours.

Students are encouraged to explore opportunities to make a meaningful impact on the community, and the primary criteria for selecting an opportunity should be based on whether it serves the community and helps others.

For more information about Community Service, please email CSU@ku.ac.ae.

Academic Accessibility services

Overview

Khalifa University is committed to fostering an inclusive academic environment that empowers all students to succeed, including those identified as Students of Determination. The University offers a comprehensive range of accommodations and support services tailored to meet the diverse needs of students with documented special needs outlined in the policy.

Summary of Services

Students of determination are provided with individualized academic accommodations designed to mitigate barriers to learning and participation. These services may include, but are not limited to, extended time on exams, access to quiet testing spaces, and coordination with faculty to ensure equitable academic engagement. Each accommodation is determined based on a detailed review of the student’s documented condition and academic context.

Procedure to Secure Special Needs Accommodations

Students seeking accommodations must begin the process by scheduling an initial meeting with a specialist. During this meeting, the support team will:

• Engage in a confidential discussion to understand the nature of the student’s condition, diagnosis, or learning challenges.
• Assist the student in identifying the types of accommodations that may be appropriate, drawing upon medical documentation, personal experiences, and any academic difficulties the student may have encountered.
• Explain the formal procedure for requesting special needs accommodations, including timelines and required documentation.

Students are guided through the process of accessing and completing the official Special Needs Accommodation Request Form, which is available online through the University portal.